FAQ

What is your return policy?

We accept returns within 14 days of delivery. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are covered by the customer. Once we receive and inspect the item, refunds are processed to your original payment method within 7–10 business days.

For full details, please visit our Return Policy page.

What payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, Apple Pay and Google Pay. All transactions are secured and encrypted for your protection.

Can I modify or cancel my order after placing it?

We process orders quickly, so changes may not always be possible. If you need to modify or cancel your order, please contact us at easysolutionsforu-store@outlook.com as soon as possible after placing it. Once an order has been dispatched, we are unable to make changes — but you can initiate a return once it arrives.

Do you ship internationally?

Yes! We ship worldwide. Delivery times and shipping fees may vary depending on your location. Any applicable customs duties or import taxes are the responsibility of the customer.

How long does shipping take?

Orders are typically processed within 1-2 business days. Shipping times vary based on your location, but most customers receive their orders within 8-17 business days. Expedited shipping options are also available at checkout.

Do you offer free shipping?

Yes — we offer free shipping on all orders, no minimum spend required. This applies to both domestic and international deliveries.

Can I track my order?

Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website.